Since it's getting to be that time of year, here's what you need to know for getting Vital holiday gifts to your friends and family on time... as always, you are very welcome to contact us if you have questions about your order or shipping :)
We will be closed on December 24 and 25, and January 1. Otherwise the studio is open Mon-Fri 9am-5pm mountain time.
Please review these holiday shipping guidelines and call or email us before you buy if you need upgraded shipping services for your package to arrive on time.
Our tip-top shipping team sends packages out every business day, M-F, except dates noted above. Although we wish they could be, shipping provider delivery time frames are NOT GUARANTEED, just guidelines, so we've found that allowing a few extra days will help keep your gift-giving stress levels in the happy zone. Shipping at the holidays may be delayed due to severe winter weather or system capacity! Remember to add in the production time (1-2 business days for most products, 1-2 weeks for custom printed items) so you know when your order is likely to leave our studio.
Lighter orders (clothing, totes, hats, less than 4 glasses, etc), and most International orders typically ship via USPS (service depends on weight.) Heavier orders (4+ glasses, etc) going to US destinations typically ship via FedEx Home Delivery or Ground service.
**To arrive by Dec 25 using the services included in our standard and Free Shipping, USPS and FedEx recommend that you place your orders NO LATER than:
Dec. 9: International shipments
Dec. 21: USA shipments
After those dates, please contact us for expedited shipping options (additional fee applies for expedited shipping options).
If you are in the Denver area you can also pick up your order at our studio, 5138 E. 39th Ave. (near I-70 and Colorado Blvd) during our normal business hours, 9-5 M-F. Use coupon code STUDIOPICKUP to waive shipping charges for orders being picked up. We will email you when your order is ready. Last day to pick up orders before Christmas is 12/23.
Hi Five! and Happy Holidays!